by entering your Serial Number to see if the device is eligible for a service call. Warranty Coverage & Options Standard Warranty
: Other companies, such as Era Solutionz based in New Delhi, operate as distributors and service providers for Kodak scanners across India, offering annual maintenance contracts (AMC) and repair services on-site or at their service centers. kodak scanner warranty check india
Kodak Alaris coordinates technical repairs and coverage diagnostics across India through centralized desks and dedicated local management firms. Use these direct touchpoints: Contact Method Communication Details 1800 209 9269 Product sales inquiries and coverage validation. Authorized Service Partner Centillion Solutions and Services Private Limited Domestic field repairs and maintenance. Partner Toll-Free Desk +91 1800 210 8989 Raising direct breakdown service requests. Support Email Channel DISupportIN@centillionss.com Digital invoice submittal and policy queries. Standard Warranty Terms vs. Care Kits by entering your Serial Number to see if
While there might not be a public online portal to instantly check your warranty status, you can easily verify your coverage through a few reliable methods. Support Email Channel DISupportIN@centillionss
: If your device is not registered, you may need to visit the Product Registration page first to establish your purchase date. 2. Contact Support in India
| Problem | Likely Cause | Solution | |---------|--------------|----------| | Serial number not recognized | Scanner is grey-market import (not intended for India) | Contact seller for proof of regional validity | | Warranty shows expired but device is newer | Date entered in online tool is incorrect; or warranty was not registered | Provide purchase invoice to support email | | “Warranty status not available” | Portal temporary issue or model discontinued | Use email support method | | Device is under 3rd-party reseller warranty only | Unit sold as “refurbished” without manufacturer warranty | Check reseller’s own warranty policy |
Clean the imaging glass and rollers. Restart the scanner and check for clear error codes on the LED display.
