On the target machine, check:
AnyDesk → Settings → Security → “Use custom port” (e.g., 7071) → Update firewall accordingly.
| Error Code | Name | Description | |------------|------|-------------| | 10061 | WSAECONNREFUSED | No service is running at the destination port, or a firewall actively sent an RST packet. |
The is a standard Windows Sockets error code indicating "Connection Refused." This happens when the AnyDesk client attempts to connect to a server or remote device, but that target actively rejects the connection request. Primary Causes anydesk win32 error 10061
Disable the third-party firewall or antivirus shields for 10 minutes to test the connection.
If direct IP fails, use AnyDesk ID – this routes via AnyDesk relay servers, bypassing port 7070 issues.
By systematically working through these steps, you should be able to diagnose the cause and restore your AnyDesk connection. If the issue persists after trying all these solutions, contacting AnyDesk Support directly with details of your troubleshooting efforts is the best next step. On the target machine, check: AnyDesk → Settings
: The most common cause is a security suite (like Windows Defender) identifying the AnyDesk connection as a threat and blocking the port. AnyDesk Service Not Running
When this happens, AnyDesk cannot reach the remote device, leaving you stranded outside the network. Understanding why this error occurs and how to resolve it ensures seamless remote access for troubleshooting, administrative tasks, or remote work. What Causes AnyDesk Win32 Error 10061?
The most common cause of Error 10061 is that the AnyDesk application on the remote computer is not fully active. If the background Windows service is stopped, the machine cannot listen for incoming connection requests. How to restart the AnyDesk service: Primary Causes Disable the third-party firewall or antivirus
| Condition | Error 10061? | |-----------|--------------| | Remote AnyDesk not running | ✅ Yes | | Firewall blocking port 7070 | ✅ Yes | | Remote on Public network (no inbound rules) | ✅ Yes | | Remote machine offline | ❌ No (timeout) | | Network unreachable | ❌ No |
Windows Defender Firewall or a third-party security suite is blocking AnyDesk’s network traffic.
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