A SERVICE OF
A SERVICE OF
This address is Samsung's official postal address for correspondence in the European Union. It is the registered point of contact for legal, regulatory, and product safety matters within the EU. You will frequently see this address printed on many Samsung products, including smartphones, tablets, and home appliances, alongside their unique IMEI or serial number.
Remove the phone case, screen protector, any popsockets, or other attachments. Samsung's service centres are not responsible for returning third-party accessories, and they may interfere with the repair process.
If you are physically mailing documents to PO Box 12987 instead of using the online upload portal, always make copies of your forms and use registered post to track delivery. Safety and Scam Prevention Notice
Samsung explicitly states that this PO Box address is for correspondence only. Do not send any return products, repairs, or broken devices to this address . Sending products to a PO Box can result in severe delivery delays or the package being returned to you. What is the IMEI/Serial Number Relationship? samsung po box 12987 dublin i.e. imei
Find your Samsung phone or tablet's IMEI, model, or serial number
If you are looking for this address in relation to your device's , it is likely for one of the following reasons: Promotional Claims
Are you trying to claim a , complete a trade-in , or solve a missing reward claim ? This address is Samsung's official postal address for
printed near the Dublin address is your device's unique "fingerprint". You may need it for: samsung.com
The reason these two pieces of information appear together is that they are both integral to the process of obtaining .
Devices purchased outside the European market may still be eligible for service, but the warranty coverage may differ. Samsung will not be responsible for any damage, and repair costs may differ from those in the country where the product was first sold. Always check with Samsung support before proceeding. Remove the phone case, screen protector, any popsockets,
and serial number to indicate the product's regulatory compliance for the European market. samsung.com Key Address Information : Primarily used for official correspondence and reporting product safety issues to Samsung's EU branch. Usage on Devices
For any issues where the IMEI is missing from your device, visit a local repair centre or check your Samsung Members app for support.
is not a Samsung headquarters or a retail store. It is a dedicated return and repair facility , almost certainly operated by a third-party logistics (3PL) provider like DB Schenker , Ingram Micro , or Plexus under contract with Samsung Electronics.
For many users, seeing an Irish postal address on a phone explicitly labeled "Made in Vietnam" or "Made in China" causes confusion and raises instant questions about whether the device is a fake.
