The SMART Zambia Institute (formerly the E-Government Division) is the government body mandated to manage all digital infrastructure, internet access, and electronic/digital communication for information exchange and service delivery in the public service. The division is at the forefront of digital transformation, spearheading initiatives to enhance public service delivery through e-government solutions.
: Click sign-in. If prompted by your specific department's protocol, complete the Multi-Factor Authentication (MFA) step on your registered device.
: Most ministries have dedicated IT desks. For example, the Department of Veterinary Services (Ministry of Fisheries and Livestock) can be reached at info@mfl.gov.zm or +260 977413619.
: Open a modern browser like Google Chrome, Mozilla Firefox, or Microsoft Edge.
: For general challenges with shared government services, staff can use the Citizen Support form to request assistance. Related GRZ Digital Services Mail.grz.gov.zm Owa
: View and edit Office files (Word, Excel, PowerPoint) and PDFs directly in your inbox without needing the desktop software installed. How to Access the GRZ Webmail
The mail.grz.gov.zm portal is an internet-facing gateway that hosts the official public service email system. By implementing , the Zambian government enables its workforce to access emails, synchronized calendars, employee contacts, and tasks from any web browser without needing a dedicated desktop application like Microsoft Outlook Client. Technical Infrastructure
Missing or expired SSL Security Certificate on the browser/server side.
refers to the Outlook Web Access (OWA) portal for the Government of the Republic of Zambia (GRZ) . This web-based email client allows authorized government employees to access their official mailboxes, calendars, and contacts from any internet browser without needing the desktop Outlook application installed. Access and Authentication If prompted by your specific department's protocol, complete
To improve the security and reliability of the mail.grz.gov.zm OWA system, the following recommendations are made:
Personal, political, or commercial advertising via the OWA platform is strictly forbidden. 2. Password Hygiene
To use the government email system, users typically follow these procedures:
The mail.grz.gov.zm/owa portal represents a critical component of Zambia's digital government infrastructure. Managed by the SMART Zambia Institute, this Microsoft Exchange-based email system provides government employees with reliable, secure, and professional communication tools accessible from anywhere with internet connectivity. : Open a modern browser like Google Chrome,
: Avoid using your official .gov.zm address to register on unofficial internet sites to prevent security risks. Troubleshooting and Support
| Support Channel | Details | |----------------|---------| | | support@grz.gov.zm | | ePayslip Support | GrzEpay@grz.gov.zm | | Helpdesk Phone | 260-211-428600 | | Toll-Free Number | 2008 |
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: Ensure you are using a secure connection. OWA is compatible with major browsers like Microsoft Edge, Chrome, Firefox, and Safari . Support and Account Creation
The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR grants registration in Alternative Medicines under Rule 7A on the basis of qualification and experience.
| CATEGORIES OF PRACTITIONER REGISTRATION | Qualified and experienced practitioners above the age of 30 can enroll as Senior Practitioner under Class I Registered Practitioner. (The students who have already successfully completed the Bachelor Certification Course from The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR) are eligible to apply for Class I Registration) |
| ELIGIBILITY | A practitioner having at least 3 years experience in any branch of alternative medicines. Or Diploma / Bachelor / Postgraduate Certificate holders of the The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR). Or Diploma / degree holders of any authentic institution. |
| BENEFITS | The Registered Practitioner would be declared a person qualified to practice and shall not be convicted or punished by any Government in India. He/she will also be eligible to issue Medical Certificates. These rights are mentioned on the Registration Certificate also. |
| MINIMUM AGE | Applicants for registration who are not Certificate holders of The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR) should be a minimum of 21 years . |
| REQUIREMENTS | Three passport size photographs. One Experience Certificate of a minimum of 3 years from a Registered Doctor/MLA/ MP/Sarpanch/Gazetted Officer or a Xerox copy of the Diploma / Bachelor / Postgraduate Certificate awarded by the The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR) or any authentic institution. One Character Certificate from a respectable person |
| Ordinary Registered Practitioners Fees | Class I Registered Practitioners Rs. 26,900 Ordinary Registered Practitioners Rs. 18,900 Fees are non-refundable |
You will get the following documents within 30 days from the date of receipt of the form and fees:
The registration certificate duly affixed with the Special Adhesive Stamp as per the order of the concerned authority of the Government.
Identity Card
Copy of the Rules of the The CENTRAL COUNCIL OF ALTERNATIVE MEDICINES (CCAMR) under which Registration is issued.
Copy of the Code of Conduct.
General Information: The total Fees should be sent along with photocopies of your qualification certificates (academic qualifications), two passport size photographs and the filled in form.
Fee is non-refundable.
All remittances (fees, etc.) should be sent by Cash / M.O. / Draft payable to CENTRAL COUNCIL OF ALTERNATIVE MEDICINES & RESEARCH / CCAMR Academy OR HOLY ANGELS COLLEGE OF ALTERNATIVE MEDICINES
Procedure for Admission: The total Fees should be sent along with photocopies of your qualification certificates, two passport size photographs and the filled in form. Fee is non-refundable. Fees should be sent by Cash / M.O. / Draft payable to CENTRAL COUNCIL OF ALTERNATIVE MEDICINES & RESEARCH.(CCAMR) CENTRAL COUNCIL OF ALTERNATIVE MEDICINES & RESEARCH.MUMBAI –BORIVALI.