If you cannot access the software menus or generate a functioning super password, you can force the DVR back to factory defaults by interacting directly with the physical circuit board. Step-by-Step Hardware Reset
A security code will be sent to the email address used during the initial setup. Enter this code into the DVR to set a new password. 3. Using Third-Party Reset Tools trueview dvr password reset
If these still do not work, the password has been changed. You will need to proceed with the software reset method below. If you cannot access the software menus or
Do not turn off the DVR or close this screen, as the code changes based on the time. Do not turn off the DVR or close
A: Newer TruVision models do not have a default password. If you forget the custom password you created, you will need to follow the software method described above and contact technical support for a security key.
How to Perform a Trueview DVR Password Reset: Ultimate Guide