Digi Sm-500 Scale User Manual [exclusive] Site

Remove excess weight immediately to prevent load cell damage. Light or Faint Printing Dirty print head or wrong label sensitivity. Clean the print head or adjust print density settings. Label Fails to Feed Paper jam or incorrectly wrapped backing paper. Re-thread the roll according to the internal diagram. Communication Failure Loose network cable or incorrect IP address. Check RJ45 connection and verify scale IP settings. 7. Calibration Procedures (Authorized Personnel Only)

: If you are labeling multiple identical items, toggle the "Pre-Pack" function to automatically print a label every time a stable weight is detected. 4. Maintenance and Troubleshooting

High-speed thermal print head supporting labels, receipts, and linerless paper.

Standard Ethernet (TCP/IP), RS-232 serial ports, and cash drawer kick-out ports. 2. Initial Setup and Installation digi sm-500 scale user manual

The scale uses its internal mechanisms to ensure accuracy.

What is your scale using? What label format size are you trying to set up? Are you connecting via standalone mode or network software ?

Locate the calibration switch (usually sealed beneath the scale body or platter). Enter the service menu code. Remove excess weight immediately to prevent load cell damage

Turn the scale on while holding down the or [MODE] key (depending on the exact firmware version), or press the physical mode button until the display shows S1.1 or PROG . Creating a New PLU In Program Mode, select PLU Programming . Input the desired PLU Number (e.g., 55 ) and press [PLU] .

Gently wipe the thin black printing strip on the underside of the print head.

Poor print quality or missing vertical lines indicate a dirty print head. Turn off the power switch. Open the printer housing and unlock the print head. Label Fails to Feed Paper jam or incorrectly

High-contrast dot-matrix LCD or linerless-friendly display options.

3kg/6kg (dual interval), 6kg/15kg (dual interval), or 15kg/30kg.