Trend Micro Deep Security Anti-malware Driver Offline Not Installed Info

Log into your DSM console, navigate to the tab, and double-click the affected host. Under Status , review the exact error description. Note whether it says "Offline," "Not Installed," or "Driver Version Mismatch." 2. Verify Local Agent Status via CLI

Windows strict driver signing policy can block Trend Micro drivers if Secure Boot is active and the certificates are not updated. Press Win + R , type msinfo32 , and press Enter. Look for .

: On Linux, Secure Boot may be enabled without the necessary Trend Micro public key enrolled. Log into your DSM console, navigate to the

Reinstall or repair the agent

Verify if your installed Deep Security Agent version officially supports this kernel by cross-referencing the Trend Micro Kernel Support Matrix. Verify Local Agent Status via CLI Windows strict

: Run the following command to check if the Trend Micro hook driver is active in the Linux kernel: lsmod | grep tbhook Use code with caution.

: Use the DSM Alerting profiles to automatically upgrade agents to the latest patch level during scheduled maintenance windows. : On Linux, Secure Boot may be enabled

Schedule and execute a full system reboot of the target machine.