: Dial *444# on your mobile phone to pay for Topstar subscriptions via USSD. This partnership with Cellulant allows Zanaco's more than two million customers to pay for TV services easily.
This is usually a sync issue. Request a refresh signal from customer care, and the channels should clear within minutes.
: Provide your 11-digit Smart Card number and the last 6 digits of your decoder serial number. Confirm : Agree to the terms and press "Link" or "Activate" . Troubleshooting & Support
Select (for DTT antenna users) or Satellite Scan (for dish users). Ensure the country is set to Zambia . Press OK to begin scanning.
: This is an 11-digit number typically found on the physical card inserted into the decoder or on the screen under "System Information". how to activate topstar decoder zambia exclusive
If all else fails, contact TopStar Zambia on Facebook for immediate assistance.
Even with the correct "how to activate" steps, issues occur. Here is a Zambia-exclusive troubleshooting table.
Enter your 11-digit Smart Card number and the last 6 digits of your decoder serial number. Activate: Click "Link" or "Activate." Method 3: Activation via Phone Call/Customer Care
: Once linked, your decoder is active as long as you have a valid subscription. Alternative Methods : Dial *444# on your mobile phone to
Used for receiving confirmation messages.
Open the SMS app on your Airtel or Zamtel phone. Type the following: ACTIVATE [Your IUC Number] [Decoder Model]
Connect the cable coming from the satellite dish LNB to the LNB IN port on your decoder.
With these details, I can provide specific steps to get your channels working immediately! Share public link Request a refresh signal from customer care, and
If any components are missing, contact the retailer before proceeding with activation. Prices for decoder kits have varied over the years—DTT packages have been available as low as K129, while DTH packages have been offered at around K299.
Activating your TopStar decoder in Zambia is the crucial first step to accessing top-tier local and international entertainment. Whether you are a new user or trying to reconnect, ensuring your decoder is properly activated guarantees an uninterrupted viewing experience.
Plug the power adapter into the wall socket and turn on your decoder. For Satellite (DTH) Users (Using a Dish)
